Our product warranty & freight program details

10-Year Warranty

I want to tell you why we have the best warranty in the commercial dining market. First of all, our products are built to last. We wouldn't make this claim if the products, and their construction, couldn't live up to it. Most importantly, this warranty speaks to our commitment to YOU, our customer.

When you outfit a dining or multipurpose space you need to believe in the company you're buying from, and you need to feel like they've got your back. That's what FurnitureLab does day in and day out. If there's a problem, we fix it. In fact, if it's our fault, we'll even cover the installation cost associated with the repair or replacement.

Over the last 20 years, we've worked hard to build a company and a brand that tries to be the best in our category. Year after year, we constantly look for ways to do better and to be better. If there's ever anything we do worthy of praise or criticism, please let me know, because I want to make it right.

If you've bought from us before, thank you for your business. If you're thinking of buying from us, I promise you'll be satisfied. In either case, we look forward to working with you.

Nathan Bearman
CEO
FurnitureLab

 

Our Warranty

FurnitureLab warrants standard products against manufacturing defects for 10 years (unless otherwise stated). Warranty does not apply to any product that has been altered or subjected to misuse, negligence, accident, or wear and tear. All items are intended for indoor use only. Fabrics and upholstery materials are not covered by this warranty.

FurnitureLab's obligation under this warranty is limited to the original purchaser for repair or replacement of the defective item. This warranty applies only to products sold within the United States.

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Link to cleaning recommendations.

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Freight Program

To calculate freight, multiply the Total List price for the order by the zone percentage shown below.
     • If Total List amount is less than $3,000, add $150 to the calculated freight.
     • If Total List amount is greater than $20,000, contact customer service for a quote.

 

Example:
A quote with a Total List price of $2500 that is shipping to Zone 2 would be calculated as
follows: $2500 x 6.5% = $162.50 + $150 = $312.50